We will gladly offer an exchange or online store credit on any full priced product within 7 days of original purchase date. Items received outside of this time frame will not be accepted. Please ensure you contact ENA directly at firstname.lastname@example.org or alternatively on our store phone line on 04 8033884 to inform us of your intentions immediately. If available, we can put aside the correct size or alternative product for you.
Returns can be posted directly to ENA’s physical store.
30 Ghuznee Street
Items must be unworn and in original condition with garment tags and packaging in tact. Damaged, worn, laundered or altered garments will not be accepted and will be returned to the customer.
Shipping costs to return an item/s will be at the customers expense unless the item is faulty.
All purchases on sale or discounted goods are final. There are absolutely no exchanges or refunds.